diff --git a/app/logical/user_promotion.rb b/app/logical/user_promotion.rb
index a37ad1a33..d6a2d0e83 100644
--- a/app/logical/user_promotion.rb
+++ b/app/logical/user_promotion.rb
@@ -14,6 +14,7 @@ class UserPromotion
     validate
     create_transaction_log_item
     create_user_feedback
+    create_dmail
 
     user.save
   end
@@ -46,7 +47,32 @@ private
 
     user.feedback.create(
       :category => "neutral",
-      :body => "#{body_prefix} by #{promoter.name} from #{user.level_string_was} to #{user.level_string}"
+      :body => "#{body_prefix} by #{promoter.name} from #{user.level_string_was} to #{user.level_string}",
+      :disable_dmail_notification => true
+    )
+  end
+
+  def create_dmail
+    if user.level >= user.level_was
+      create_promotion_dmail
+    else
+      create_demotion_dmail
+    end
+  end
+
+  def create_promotion_dmail
+    Dmail.create_split(
+      :to_id => user.id,
+      :title => "You have been promoted",
+      :body => "You have been promoted to a #{user.level_string} level account."
+    )
+  end
+
+  def create_demotion_dmail
+    Dmail.create_split(
+      :to_id => user.id,
+      :title => "You have been demoted",
+      :body => "You have been demoted to a #{user.level_string} level account."
     )
   end
 end
diff --git a/app/models/user_feedback.rb b/app/models/user_feedback.rb
index ed8f5e7ff..70933353b 100644
--- a/app/models/user_feedback.rb
+++ b/app/models/user_feedback.rb
@@ -3,7 +3,8 @@ class UserFeedback < ActiveRecord::Base
   belongs_to :user
   belongs_to :creator, :class_name => "User"
   before_validation :initialize_creator, :on => :create
-  attr_accessible :body, :user_id, :category, :user_name
+  attr_accessor :disable_dmail_notification
+  attr_accessible :body, :user_id, :category, :user_name, :disable_dmail_notification
   validates_presence_of :user, :creator, :body, :category
   validates_inclusion_of :category, :in => %w(positive negative neutral)
   validate :creator_is_gold
@@ -74,8 +75,10 @@ class UserFeedback < ActiveRecord::Base
   end
 
   def create_dmail
-    body = %{#{creator_name} created a "#{category} record":/user_feedbacks?search[user_id]=#{user_id} for your account. #{body}}
-    Dmail.create_split(:to_id => user_id, :title => "Your user record has been updated", :body => body)
+    unless disable_dmail_notification
+      body = %{#{creator_name} created a "#{category} record":/user_feedbacks?search[user_id]=#{user_id} for your account. #{body}}
+      Dmail.create_split(:to_id => user_id, :title => "Your user record has been updated", :body => body)
+    end
   end
 
   def creator_is_gold
diff --git a/test/unit/user_test.rb b/test/unit/user_test.rb
index dddb9741b..297f09d08 100644
--- a/test/unit/user_test.rb
+++ b/test/unit/user_test.rb
@@ -32,6 +32,12 @@ class UserTest < ActiveSupport::TestCase
 
         assert_equal("Promoted by #{CurrentUser.user.name} from Member to Gold", @user.feedback.last.body)
       end
+
+      should "create a dmail" do
+        assert_difference("Dmail.count", 2) do
+          @user.promote_to!(User::Levels::GOLD)
+        end
+      end
     end
 
     context "favoriting a post" do